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26918 - Administrative Suppor


Job Duties, Tasks and Responsibilities:
1.
Daily Front Line Support to Sales Users for inquiries sent to AMER CRM Support alias
2.
Daily Review and Reassignment of Misassigned Salesforce Sales Opportunities
3.
Daily Review and Assignment of Newly Created Sales Managed Accounts
4.
Daily Identification and Correction of "Failed" Status Sales Quotes
5.
Support Special Projects and other Sales Support Duties and Tasks as Required
Skills/
Experience:
1.
3+ years acting in a Sales Operations/Sales Support Role related to Sales Systems Including both Direct and Indirect Distribution Sales Models
2.
Strong Understanding and Experience Using Siebel CRM System
3.
Strong understanding and Experience Using Salesforce.
com System
4.
Strong Understanding of Sales Account Hierarchies Including Ultimate Parent to Parent to Subsidiary Relationships
5.
Strong Data Analysis Skills using MS Excel including use of V Lookup Function and Pivot Tables
Education
o High School Graduate
o College Degree in Business Administration a plus

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